Server Assistant

Job Description

Job Description

The Server Assistant maintains all dining room environment and equipment, assists servers, anticipates guests’ needs and addresses them accordingly.

This position has an hourly rate of $16.50 + Tips.

KEY RESPONSIBILITIES

Check assigned station before, during and after shift for proper set up and cleanliness

Responsible for the completion of designated side work checklists (both opening and closing)

Responsible for keeping the dining room floors free of debris and spilled liquids

Bus tables and re-set tables for the next guest. Pick-up clean linen for service and drop off soiled linen for washing to determined area

Always provide excellent service to all our guests

Assist guests courteously and efficiently

Maintain the cleanliness of the dining room and station at all times

Keep chairs and banquettes clean and clear of debris

Handle customer requests in a timely manner

Set up side station with sugar bowls, water pitchers, bread, and butter etc. as established in the side work sheet

Ensure all silverware is polished and spotless

Follow the cleaning program for the restaurant established in the side work sheet

Upkeep and clear tables between courses throughout the meal

Delivery of food from kitchen to guest’s tables, including tray service

Assist in setting up tables according to floor plan

Anticipate guest needs, as to where guests will never have to ask for anything

Attend all food and beverage training classes when requested

Wish every guest a warm farewell and thank them for coming

Must be aware at all times what type of water each guest in their station is drinking

Make coffee, tea, and hot beverages for guests

Place all to go food in appropriate containers

Attend daily pre meal / communication meeting

Attend monthly department meeting

Communicate with all servers and server assistants in a professional manner

All other responsibilities assigned by Management

REQUIRED EXPERIENCE AND QUALIFICATIONS

Reading, writing and oral proficiency in the English language

Willing to work a flexible schedule and holidays

Be a self-motivator and motivator of others

Work in a safe, prudent, and organized manner

Have good knowledge of food and beverage preparations

Be able to relate to all levels of guests and management

Have the ability to handle multiple tasks at one time

Have excellent communication and organization skills

Maintain a clean and healthy personal hygiene and grooming

Be able to consistently delight and satisfy our guest

Have the ability to handle guest requests in a detailed manner

TIPS and ServSafe Certified

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