Senior Partner Marketing Manager

Senior Partner Marketing Manager

Over 8,000 companies from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

We're looking for a strategic and hands-on partner marketing leader to help scale our growing partner ecosystem from technology integrations and agencies to marketplaces and regional programs. As our Senior Partner Marketing Manager, you'll build and lead go-to-market programs that drive real pipeline growth and revenue through collaboration with our partners.

You'll work closely with our VP of Demand Generation, VP of Global Partnerships, and cross-functional teams across sales, marketing, and product to design scalable programs that bring Customer.io's partner vision to life. This is an opportunity to shape how we grow with and through our partners, and eventually build a high-performing partner marketing team from the ground up.

What We Value

• Collaboration over silos. You thrive on working across teams, building trust, and making partners feel like part of the crew.
• Data with heart. You use analytics to tell stories and drive decisions not just to report numbers.
• Bias for action. You're comfortable testing, iterating, and improving fast rather than waiting for perfect.
• Clear communication. You simplify complexity and make everyone around you more effective.
• Growth mindset. You see ambiguity as opportunity and are energized by building new things from scratch.

What You'll Do

Strategic Planning & Growth

Campaign Development

Marketing Operations & Analytics

Collaboration & Communication

What Success Looks Like

About You

We're open to candidates globally, but will be prioritizing applicants based in Ireland, the United Kingdom, or the United States. You're a data-driven marketer who thrives on building programs from scratch and seeing them scale. You know how to turn complex partner ecosystems into simple, impactful growth engines and you love collaborating across teams to make it happen.

Experience

Technical Know-How

Leadership & Mindset

Bonus Points If You Have

Compensation & Benefits

We believe in transparency. Starting salary for this role is $145,000 (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here ?

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io .

Join Us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read apply now.