Director, Enterprise Integrations

QTS’ Director, Enterprise Integrations is responsible for setting and executing on the vision for our key platforms within our Enterprise Integration space. This individual leads teams of departmental, cross-functional, and third-party support professionals in the optimization of our application usage and business process performance.

The Director, Enterprise Integrations also leads a team that works cross functionally with other business leaders to set strategy, inclusive of process and technology, and then leads the execution of set strategy.

RESPONSIBILITIES, other duties may be assigned.

• Platform Functional Roadmaps – Completion and maintenance of functional roadmaps through collaboration with business leaders and functional leaders, review of vendor release and roadmap materials.
• Application & Business Process Enhancements – Scoping, planning, and execution of approved application enhancement projects, and requests for configuration changes.
• System Availability, Confidentiality, and Security Standards - Development and implementation of EI Platform specific system support specifications and procedures in accordance with QTS Security and Data Governance standards.
• User Support - Managing the completion of Tier 2 and Tier 3 escalated support cases for EI Platforms.
• Leading Consultant Services – Proactively working with business leaders to continuously improve processes, increase automation and efficiently using our technology to allow for seamless scaling of the business.

BASIC QUALIFICATIONS

• Bachelor’s degree in Information Systems, Computer Science, Business Administration or equivalent professional experience
• Ten or more years of progressive IT experience, preferably in Information Systems-focused roles
• Five or more years of experience with Enterprise Integrations systems
• Two or more years of people management experience, including cross-functional and third-party providers.
• Experienced in Information Technology project management methodologies, has successfully completed a variety of Information Technology enhancement projects utilizing different project delivery models.

PREFERRED QUALIFICATIONS

• Prior experience working in the data center industry
• Experience leading teams supporting Enterprise Integrations Platforms (Mulesoft, Boomi, etc.)
• Experience leading teams working in Agile development framework.
• Experience leading teams with Palantir or ontology based platforms

KNOWLEDGE, SKILLS AND ABILITIES

• Change Agent - Excited about change, drives business process improvement and technology expansion within the business. Resilient in the face of opposition and adversity, able to complete required changes.
• Self-Starter – Adapts to technology and business changes, takes initiative to learn new technologies and business processes and shares skills gained with team members.
• Results Oriented - Track record of attaining goals, meeting objectives, and completing projects on time. Sets measurable goals, and objectives, able to go above and beyond to achieve results.
• Leadership – Ability to lead teams and matrix teams across the organization at all levels of the organization.
• Ability to work in a fast pace environment and adapts quickly to change.

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
• This position is bonus eligible.
• This job may be eligible for equity.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.