Desktop Engineer

We're looking for a Junior Desktop Engineer to provide hands-on technical support for desktop computers, laptops, and related technology in a fast-paced environment. This is a 26+ weeks onsite contract with Monday–Friday, 8 : 00 AM – 4 : 30 PM schedule and occasional after-hours on-call support.

What You'll Do :

• Install, configure, and maintain desktops, laptops, peripherals, and related software under supervision.
• Troubleshoot and resolve IT issues, escalating complex problems as needed.
• Document all actions and resolutions in the ticket management system.
• Assist with hardware moves, adds, changes, repairs, and system upgrades.
• Collaborate with IT teams, end-users, and third-party vendors to ensure smooth operations.
• Provide off-campus support when required (vehicle needed).

What We're Looking For :

• 6 months to 1 year of experience in desktop or laptop support.
• Basic understanding of computer systems, software, networking, and IT utilities.
• Experience working directly with end-users, providing professional support under stress.
• Ability to multitask, document issues clearly, and escalate appropriately.
• Associate's degree in network or desktop-related courses OR High School diploma with 2 years of desktop support experience.

This is a great opportunity to gain hands-on IT experience, work with a supportive team, and grow your technical skills.