Step Into Hospitality - Become a Renaissance Front Desk Associate
Ready to lead with confidence, grow your hospitality career, and get rewarded for your hard work? Join the Renaissance Cincinnati team as a Front Desk Associate.
We’re looking for motivated, solution-focused individuals who are ready to lead by example, support an amazing front desk team, and deliver unforgettable stays to our guests - all while earning great pay, full benefits, and setting the stage for long-term career growth.
Position Details:
- Full-Time | $18-19/hour based on experience.
- Full Benefits Package - Medical, Dental, Vision.
- 401k with Company Matching.
- Marriott Global Hotel Discounts.
- Free Shift Meals.
- Incentives for Picking Up Extra Shifts & Going Above and Beyond.
- Employee Appreciation Rallies with Raffles & Monthly $300 Employee of the Month Bonus.
What You’ll Do as a Front Desk Associate:
Lead by Example:
- Support and motivate the front desk team to deliver exceptional guest service, handle challenges with confidence, and keep the positive energy flowing.
Own the First Impression:
- Greet guests warmly, manage check-ins, handle special requests, and resolve concerns - ensuring every guest feels valued from the moment they walk in.
Problem-Solving Pro:
- You’ll be the go-to person for escalated guest issues, team questions, and unexpected challenges - keeping calm, professional, and solution-oriented.
Stay Organized & Efficient:
- Oversee daily front desk operations, ensure accurate reservations, manage room assignments, and handle cash and payment processes with precision.
Collaborate Across Departments:
- Work closely with housekeeping, engineering, and leadership to keep hotel operations running seamlessly.
Support & Step Up:
- Whether it's assisting guests, jumping in during busy times, or rolling up your sleeves to help the team, you lead with heart and hustle.
Level Up Your Career - Join the Task Force Travel Team!
Once you’ve proven your leadership skills at our property, you’ll have the opportunity to join the Task Force Team, where you’ll:
- Travel to other hotel properties across North America and the Caribbean.
- Stay at the hotel with room and meals covered.
- Provide leadership support, gain new experience, and showcase your expertise.
- Explore exciting destinations while growing your hospitality career.
Who Thrives Here:
- Natural leader with a passion for mentoring others.
- Hospitality pro who stays cool under pressure.
- Problem-solver who loves creating positive experiences.
- Organized, reliable, and ready to take initiative.
- Curious, driven, and eager to grow in the hotel industry.
- Team player who leads with respect, professionalism, and authenticity.
Why You’ll Love Being Part of Our Team:
- Competitive hourly pay ($18-19/hr).
- Full medical, dental, and vision benefits.
- 401k with company match - invest in your future.
- Marriott global hotel discounts for your next adventure.
- Free meals during your shift.
- Bonuses for extra shifts and going above and beyond.
- Monthly employee appreciation rallies, raffles, and $300 employee of the month bonus.
- Opportunities to travel through our Task Force program.
Sound Like Your Next Move?
Send your resume to Samantha Hancher at samantha.hancher@renaissancecincinnati.com to apply today!
Step into leadership. Level up your career. Redefine hospitality with Renaissance Hotels.