Customer Care Specialist
Hours : Monday-Friday 7 : 00AM-3 : 30PM
- Must be able to work EST time hours : 9 : 00AM-5 : 30PM EST
Pay Rate : $18.00 / hr, paid
Location : Onsite - Mesa, AZ 85201
Temp to Hire
Summary
We are looking for a Customer Care Specialist with a passion for helping others and an eagerness to join our growing team.
Duties
Provide excellent customer service to rental car customers by addressing general inquiries, receipts, or payments related to tolls and violations. Always keep a smile in your voice.Use available tools and resources to reach complete and accurate resolutions for customer issues.Place clear and concise notes on customer accounts for documentation and tracking purposes.Meet performance goals for efficiency, schedule adherence, quality, customer satisfaction, and attendance.Using multiple applications while working with security credit card / personal dataComplete other duties as assigned.Requirements
Drug and Background screening1 year of call center experienceHS Diploma or GEDMust be able to work 9am-5 : 30pm Eastern time zoneBenefits
Health InsuranceHealth Savings AccountDental InsuranceVision InsuranceFlexible Spending AccountsLife InsuranceRetirement PlanAll qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.