Clinical Training Manager

Clinical Training Manager

The Clinical Training Manager oversees the training, onboarding, and ongoing education of clinical and non-clinical Care Management staff with a focus on utilization management workflows and the effective use of clinical information systems, including Jiva. This role ensures high-quality performance by building staff competency, supporting system adoption, and aligning training programs with organizational and departmental goals. As a working manager, this position provides hands-on training, manages training initiatives, develops content, and supports performance improvement in partnership with clinical leadership. The manager also serves as a key liaison with IT, system administrators, and quality teams to ensure training materials reflect current workflows, compliance requirements, and system updates.

Education : Nursing degree, Healthcare Administration, or a related clinical healthcare field (preferred) AA degree in an allied health professional field (required) Licensure : Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license (preferred) can be active or non-active but must be in good standing. Allied health professional background (PT / OT / SLP etc.) (minimum requirement). Years of Experience : Minimum 5 years of experience in healthcare delivery or medical management. At least 5 years of experience in utilization management or related medical management roles. Minimum 2 years of experience in clinical staff training and education. Experience with clinical systems (e.g., Jiva, Epic, InterQual / MCG) and utilization management required. Minimum 2 years of supervisory / leadership roles within healthcare.

Typical Job Duty Examples : Manage training professional(s) or provide functional training leadership across regions or departments. Manage training schedules, resource allocation, and performance feedback. Monitor training quality and consistency across CM teams, adjusting programs based on staff performance metrics and stakeholder feedback.

Equal Employment Opportunity Employment Comagine Health is an Equal Employment Opportunity / Affirmative Action Employer that embraces and practices diversity, reflecting the communities we serve. We encourage minorities, protected veterans and individuals with disabilities to apply.