Housing Focused Case Manager

Job Purpose

The mission of Hope of the Valley Rescue Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.

HOTV's Tiny Homes / Cabin Communities provide a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Participants receive shelter, food, housing navigation, and case management services to support their trajectory in obtaining permanent housing . Working under the supervision of the Program Manager, the Housing Focused Case Manager fulfills the mission of the Hope of Valley Rescue Mission by successfully providing direct services to homeless participants in HOTV's Tiny Homes / Cabin Communities Program.

Primary Duties and Responsibilities

• Responsible for providing support to homeless individuals in the following areas : housing focused case management, housing readiness, accessing housing assistance programs, completing housing applications, advocacy, housing search and placement, etc.
• Conduct CES assessment to determine appropriate permanent housing intervention and service needs
• Navigate persons to permanent housing placement or programs that will assist with safe and stable housing - Rapid Rehousing, DHS- Housing for Health, Homeless Section 8, Tenant-Based Supportive Housing, Housing Choice Voucher Program, HOPWA, VASH, Project Based Housing, SRO, Shared Housing, Low Income Housing, etc.
• Responsible to develop a Housing & Services Plan (HSP) to streamline participants towards permanent housing and specific goals
• Connect program participants to community resources that will support the goal of permanent housing acquisition (credit repair, legal aid, housing rights, etc.)
• Coordinate transportation for participants to housing appointments (Unit viewings, Housing Authority Interviews, etc.)
• Assist clients in obtaining move-in assistance resources as available (deposit assistance, furniture, etc.)
• Responsible to work in collaboration with shelter support Staff
• Follow-up with each participant on a regular basis to ensure they are making progress towards their goals
• Responsible to complete and maintain current documents required for the client files, including assessments, individualized housing plans, case notes, housing applications, housing vouchers, lease agreements, exit reports, etc.
• Travel is required for this position.

Other Duties Include

Qualifications

Employment Classification

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to : Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and / or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.

Work Environment :

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

Morning : Monday - Friday, 8 : 30am - 5 : 00pm