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Assistant General Manager

Assistant General Manager

Taco BellHilo, HI, US
28 days ago
Job type
  • Full-time
Job description

Assistant General Manager

Position Title : Taco Bell Assistant General Manager (AGM) Department : Taco Bell Operations Location : 326 KILAUEA AVENUE

Purpose : The Assistant General Manager reports directly to the General Manager. The AGM assists the GM in the achievement of the people, financial and operational goals of the restaurant.

Key Accountabilities :

People :

  • Assists GM in achieving restaurant's staffing and development goals
  • Assists GM in monitoring / improving employee morale
  • Personally coaches staff
  • Ensures safety is everyone's top priority
  • Ensures compliance with all applicable laws

Financial :

  • Assists GM in achieving sales and profits to plan
  • Displays urgency to correct daily financial control deficiencies
  • Strives to drive year-upon-year growth in sales and profits

    • Operations :

  • Delivers / improves delivery of QSC to franchise operational standards
  • Raises the bar in operational execution

    • Assets :

  • Ensures facilities are maintained to franchise standard on a daily basis
  • Displays awareness of asset deficiencies and urgency to correct them
  • Displays awareness and urgency to eliminate any potential for liability

    • Ensure consistent customer satisfaction :

  • Effectively role-model the MIC success routine and ensure responsibilities under people, customer, and service are completed
  • Ensure that all Team Member positions are executed according to their Shift Excellence responsibilities
  • Personally demonstrate that customer needs are the highest priority
  • Manage the restaurant in the absence of the RGM

    • Availability :

  • Open availability.
  • Minimum 5 day, 45 hour work week.
  • Available to work anywhere on the island.
  • Need transportation to do banking.

    • Safety :

  • Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone's responsibility.

    • Other Functions : Performs other duties as assigned.

    Decision-Making :

  • Customer relations
  • Shift operations
  • Recruitment & Retention
  • Restaurant Operations

    • Parameters for Success :

  • Complete all essential functions
  • Compliance with all Brand and Company Standards and targets
  • Guests, in-store operators, operations management, office staff, maintenance, and vendors

    • Competencies + Professional Job Profile :

  • Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done
  • Customer-first mindset
  • Strong interpersonal skills
  • Dedicated to leading a team that strives for excellence

    • Working Conditions :

  • Minimal Hazards
  • General restaurant and office working conditions.

    • Qualifications :

  • High School Diploma

    • Physical and / or Medical Requirements :

  • Must obtain a Tuberculosis Clearance Certificate.
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    Assistant General Manager • Hilo, HI, US

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