Director of Business Development and Sales - Customer Engagement

Director Of Business Development And Sales

Resource Innovations (RI) is seeking a Director of Business Development and Sales to join our Customer Engagement Practice, leading growth across e-commerce, retail, and experiential event channels. We are looking for a dynamic, strategic, and motivated sales leader with a proven record of driving revenue and cultivating client partnerships within the energy, clean tech, and utility sectors.

As the Director of Business Development and Sales, you will lead all aspects of business development for our Customer Engagement Practice including online marketplaces, product and kit fulfillment, mobile experiential exhibits, retail partnerships and residential program delivery. You will build strong relationships with utility clients and industry partners, develop long-term account strategies, and help scale RI's Customer Engagement platform and strategy across North America.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Drive revenue growth by identifying, developing, and securing new business opportunities with electric and gas utilities, state agencies, and municipalities.
• Lead national and regional sales strategy across the Customer Engagement portfolio, including e-commerce, retail, and experiential solutions.
• Develop multi-year account and pursuit plans aligned with Resource Innovations' growth strategy and annual revenue goals.
• Collaborate cross-functionally with Product Strategy, Marketing, and Delivery teams to build on existing relationships and drive innovations across the business.
• Manage proposal strategy and development guiding capture planning, pricing strategy, proposal writing and competitive positioning for key RFPs and renewals.
• Represent RI externally at conferences, industry events, and client meetings to promote the Customer Engagement Practice and expand visibility.
• Track and report pipeline progress, ensuring transparency and accountability toward bookings and revenue goals.
• Contribute to product innovation, providing market intelligence and client feedback to inform new tools, technologies, and engagement models.
• Other duties as assigned.