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Urgent need of OPERATIONS ENGINEER - DEVOPS
Urgent need of OPERATIONS ENGINEER - DEVOPSMastercard • Kansas City, MO, US
Urgent need of OPERATIONS ENGINEER - DEVOPS

Urgent need of OPERATIONS ENGINEER - DEVOPS

Mastercard • Kansas City, MO, US
19 hours ago
Job type
  • Full-time
  • Part-time
Job description

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

BizOps Engineer II

The Shared Component Security Services BizOps team is looking for a BizOps Engineer who can help us solve problems, build our CI / CD pipeline and lead Mastercard in DevOps automation and best practices.

  • Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.

The role of business operations is to be the production readiness steward for the platform. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.

We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders.

Responsible for the operations support, maintenance or monitoring of IT security policies, standards, and best practices

  • May manage smaller project / initiatives as an experienced individual contributor with specialized knowledge within assigned discipline
  • First responder to system events triggered by detection tools, documenting knowledge on existing issues, escalating significant issues, and addressing minor ones according to procedures. Participate in the operational deployment and subsequent support of new services or improvements
  • Under general supervision, develops program standards and procedures as guided by BizOps principles
  • Intermediate level of technical platforms
  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Support the application CI / CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
  • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
  • Work with a global team spread across tech hubs in multiple geographies and time zones
  • Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes / cookbooks as well as designing and implementing an overall Chef based release and deployment process.
  • to build out the CI / CD pipeline.
  • Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible.
  • Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Exposure to troubleshooting, security, including network and internet systems security
  • BS degree in Computer Science or related technical field involving coding (e.g., Experience with algorithms, data structures, scripting, pipeline management, and software design.
  • Ability to help debug and optimize code and automate routine tasks.
  • C, C++, Java, Python, Go, Perl or Ruby.
  • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
  • For work on our dev ops team, engineer with experience in industry standard CI / CD tools like Git / BitBucket, Jenkins, Maven, Artifactory, Chef / Chef Habitat, XLR orchestration. Experience designing and implementing an effective and efficient CI / CD flow that gets code from dev to prod with high quality and minimal manual effort is required.
  • Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

  • Abide by Mastercard's security policies and practices;
  • In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

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    Urgent Need Engineer • Kansas City, MO, US

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