Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
JOB INPUTS
- Drive engaging, solution oriented discussions through partnerships with clients and internal stakeholders across the business.
- Gain a broad understanding of all ARI program offerings, system capabilities, and best practices.
- Own the entirety of the onboarding process, including system setup, client meetings, vehicle qualifications and timelines.
- Identify key client strategic priorities to build a successful onboarding plan.
- Communicate the value of all ARI programs and provide recommendations that align with the client's industry, fleet size, and strategic priorities.
- Identify and track savings based on recommendations provided during client discussions.
- Create a smooth client journey from Sales to the organization.
- Communicate the value of all Holman programs and provide recommendations that align with the client's industry, fleet size, and strategic priorities.
- Perform all other duties and special projects as assigned
Education and / or Training :
Bachelor's degree in a related field or equivalent work experienceAdditional education, certifications, or other distinctions are a plusProficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)Relevant Work Experience :
2-4 years' experience in a customer experience or project management related rolePlanning / Organizing / Managerial Knowledge :
Proactive, organized approach to multitasking and prioritizationEffectively manages time and consistently meets deadlines with some guidance from managerDemonstrates accuracy, thoroughness and effectiveness in workDemonstrates attention to detail and commitment to doing quality workAdjusts quickly to new or changing assignments, processes and peopleDisplays professionalism and remains composed when faced with challengesLearns from experience; modifies behavior to be more effectiveRecognizes one's own strengths and opportunities for growthSolves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard proceduresApplies expertise to improve efficiency and accomplish objectives within own area of responsibilityUnderstands the key business drivers; uses this knowledge in own work. Expands fundamental knowledge in own function and broadens skillsDecisions are guided by policies and procedures; receives moderate guidance and oversight from managerCommunicating & Influencing Skills :
Strong verbal and written communication skillsStrong research and presentation skillsStrong interpersonal and customer service skillsAbility to summarize and express information and ideas in a clear and organized mannerResponds to non-standard requests; investigates with assistance from others as neededGathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customersTakes personal responsibility for customer satisfaction and loyaltyWorks independently or with others within own area or department to achieve team goalsIdentifies and removes barriers to effective teamworkOffers support to other team members; follows through on commitmentsApplies emotional intelligence in responses and reactionsDemonstrates consistency between words and actionsListens openly and carefully to others' ideas and suggestions; respects opposing points of viewConsistently earns trust, loyalty and respect of othersOUTPUTS
The Implementation Project Leader is responsible for building and maintaining strong partnerships with new and existing clients to support client retention and satisfaction.The Project Leader will develop an executive summary that outlines the strategic goals and priorities, major milestones, and key stakeholders, which will serve as the foundation to the partnership roadmap.The Project Leader will own all client discussion related to the implementation and will collaborate with Subject Matter Experts to share best practices, educate and deliver the ultimate customer experience.The Project Leader will be responsible for leading the implementation from its inception to execution. This includes the development and maintenance of the project plan. Planning, execution and managing the internal and external stakeholders, resources and scope of the project.The Project Leader will be responsible for identifying, quantifying, and summarizing all wins at the completion of the implementation.#HYBRID
INDMISC
#LI-MG1
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type) :
Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy / Parental leavePaid Military LeaveTuition ReimbursementBenefits : Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Pay :
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $56,400.00 - $81,775.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.
Artificial Intelligence Statement
To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.
Equal Opportunity Employment and Accommodations :
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.PandoLogic. Category : , Keywords : Project Manager