Protective Services Officer

Job Title:???Protective Services Officer

Location(s): ?Terminal as assigned

FLSA Status: ?Non-Exempt

Under the supervision of the On-Duty Shift Supervisor, the Protective Services Officer (PSO) controls traffic gates, directs motor vehicle traffic and motorized heavy equipment, checks proper authorization and identification of all cargo, property, or persons entering or exiting the terminal. Redirects or interdicts unauthorized persons or vehicles off or away from the facility. Monitors, manipulates cameras and surveillance equipment; alerts and communicates with GPA police, or other departments through computers, radio equipment or other electronic devices.

Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.

Knowledge, Skills, & Abilities
Able to effectively articulate facts, alarms, intrusion alerts, observations or incidences orally, through written reports, radio or other electronic media.Must have legible handwriting; able to type and work computerized word processing and scanning equipment; able to compare, discriminate, articulate and formulate information accurately, and arrive at sound and reasonable decisions able to give instructions and information clearly, decisively, and concisely; must be able to remain composed and conduct behavior in a professional manner during difficult or stressful situations.Must be able to tolerate extended exposure to dust, dirt, vehicle emissions, loud noises associated with traffic or heavy industrial environment, inclement weather and seasonal temperature variances and extremes.Must be able to stand or sit for prolonged periods of time.Must be able to work rotating shifts, holidays, and weekends. Ability to deal effectively and professionally with others.

Note: This job description is not necessarily an exhaustive list of all duties, responsibilities, job requirements, or working conditions associated with the job. Management reserves the right to revise the job or to require the performance of different or additional tasks. The employee must be able to perform the essential functions of the job, with or without reasonable accommodation, an without direct threat to the health or safety of others.

Revised: 1/19/2024