Senior Product Manager

Senior Product Manager

The Windows Cloud Endpoints (WCE) team is part of the Windows Cloud Experiences (WCX) organization and is dedicated to delivering customer-obsessed Windows Cloud endpoints. We have delivered a new category of endpoints, called Cloud PCs. A cloud PC device is purpose-built for Windows 365, securely connecting customers to their productivity in the cloud in seconds. As a Senior Product Manager on the WCE team, you will play a pivotal cross-functional role in shaping and delivering the future of Windows Cloud experiences. We have multiple Senior Product Manager positions on the Windows Cloud Endpoints team that are accountable for delivering E2E Cloud PC solutions in the areas of performance, telemetry and diagnostics, management, peripherals, and more. We are looking for product leaders to own solutions from ideation through release and adoption, including continuously championing customer's needs through each phase of the product lifecycle. In this role, you will work back from the customer needs to deliver solutions that meet their needs, including building and documenting the strategy and plan, driving execution across a variety of partner teams, measuring success, and more. You will collaborate deeply across Microsoft, partnering with engineering, marketing, finance, design, legal, and business teams, as well as engaging directly with customers. This is a highly visible and influential role that requires communicating effectively with audiences at all levels, solving complex challenges, and a commitment to delivering customer value at scale.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Deliver and execute against a plan, including managing dependencies across teams to ensure that features / capabilities land on time with the required scope.
• Obsess over customers by leveraging data and insights to understand their needs and use that knowledge to innovate and improve their experience.
• Maintain a customer-obsessed and strategic mindset when evaluating opportunities, leveraging cross-group collaboration and embracing diverse perspectives to effectively navigate and resolve complex challenges.
• Lead with an AI-first mindset, shaping strategy, formulating goals, deeply understanding user needs, and delivering differentiated product capabilities that leverage AI.
• Anticipate and manage issues / risks and make trade-off decisions to deliver products that scale, quickly.
• Leverage low-friction mechanisms to drive program efficiency and transparency to key stakeholders as we deliver against our roadmap.
• Create and deliver executive level presentations to drive decision making and alignment.
• Build trust and collaborative relationships with partners across the company, including engineering, marketing, finance, design, business, legal, and more.
• Embody our culture and values.

Qualifications

Required Qualifications : Bachelor's Degree AND 5+ years experience in product / service / program management or software development OR equivalent experience. Experience with hardware and software-based solutions with a focus on product fundamentals, such as performance, telemetry, and diagnostics.

Preferred / Additional Qualifications : Demonstrated knowledge or hands-on experience applying AI technologies to enhance endpoint management, including areas such as predictive analytics, automated remediation, and / or intelligent policy enforcement. The ability to communicate clearly and effectively with diverse audiences, including through all levels of an organization, technical and non-technical. Experience working on an initiative through a full product lifecycle. 5+ years of collaboration and relationship management skills for making change happen in a highly matrixed environment.