Business Analyst

BA/Trainer

Benefits:

Competitive salary

Job Description:

Short Description: As a BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new applications, developing training material, and delivering training. This position requires 4 days on site.

Complete Description: Responsibilities include business analysis and process mapping, maintaining comprehensive business process flow diagrams to document and visualize workflows supported by new software applications. Collaborate with Product Owners to understand business processes, watch demonstrations, and use a sandbox to develop training material for staff. Identify channels to deliver training to staff including videos, tipsheets, contextual help, and others. Training and organizational change management includes creating training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support. Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible. Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.

Compensation: $70.00 per hour