VP, Partner Management - Affinity Programs

Client Relationship Manager

Marsh's Affinity practice is seeking a dynamic Client Relationship Manager to lead and grow a book of Affinity insurance programs in the Quick Service Restaurant industry. This role is central to expanding our footprint within the QSR sector by developing and delivering unique solutions that address the risks and challenges faced by QSR clients. As a Sr. Manager, you will lead a team of professionals to provide exceptional client service and strategic guidance to maximize client value. The successful candidate will bring product knowledge and project management skills and leverage industry insights and risk management trends to drive client growth, enhance risk mitigation and diversify our service offerings.

Client Relationship Management & Execution :

• Act as a trusted advisor to QSR clients, ensuring insurance programs deliver measurable value through a combination of risk mitigation, business impact, operational resilience, and peace of mind.
• Manage a portfolio of accounts, ensuring retention, satisfaction, and operational excellence.
• Collaborate with cross-functional teams to design and present customized insurance solutions that address specific client challenges and growth objectives.
• Address escalated issues promptly, ensuring high levels of client satisfaction and long-term loyalty.

Strategic Leadership & Business Development :

Team Leadership & Development :

Qualifications & Skills :

Why join our team :