Lead Billing Assistant (remote possible)

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE : FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Performs a variety of routine and some non-routine billing functions, in accordance with standard procedures in general accounting, accounts payable or accounts receivable or other financial department. Responsible for process improvements, standardizing and streamlining procedures, creating written desktop procedures, training, metrics for business units, research and correction of billing discrepancies and special projects.

How You'll Contribute

• Create accounts in the billing system
• Processing, tracking and completing third-party invoices
• Issuing billing adjustments
• Printing, validating and mailing customer refund checks
• Processing delinquent invoices
• Maintaining daily logs of all transactions
• Communication with customers regarding billing inquiries
• Carrying out daily closing, and balancing of payments and receipts
• Works under general supervision applying well established techniques, procedures or specific standards. Work reviewed for soundness of judgment and overall accuracy.
• Executes policies at direction of supervisor and makes recommendations for change.
• Responsible for the support of billing assistance, as the subject matter expert
• May provide input into hiring and performance appraisals, but does not make hiring decisions or conduct appraisals
• Tasks are generally more complex in nature and usually involve some evaluation, originality and judgment

Job Complexities

Supervision Received or Extended

Knowledge and Skills / Technology Used

WHAT YOU'LL BRING

Job Complexities

Supervision Received or Extended

Pay Range : $18.65 - 24.87 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and / or responsibilities from time to time, as needed.

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment : handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.