General ManagerMetcma • Mahopac, NY, United States

General Manager

Metcma • Mahopac, NY, United States

1 day ago

Job type

Full-time

Job description

Founded in 1898, Mahopac Golf and Beach Club is one of Putnam County’s oldest private clubs, offering members more than a century of tradition in golf and community. The club sits on 200 acres just over the Westchester County border and features an 18-hole championship golf course designed by Devereux Emmet, a private beach on the north shore of Lake Mahopac, dining facilities, and a variety of year-round programs.

The club’s amenities include the area’s only white-sand private beach, a practice facility, and event spaces. Mahopac serves families, commuting professionals, and local business leaders from the region, providing a welcoming and relaxed environment. The club’s team includes an executive chef, golf course superintendent, and head golf professional, working together to deliver high standards of service and a quality member experience.

The course is known for its challenging layout, well-maintained greens, and access to lake views. Mahopac Golf and Beach Club continues its long-standing tradition as a central part of the local community, offering golf, recreation, and social activities for its members.

Mahopac Golf and Beach Club offers an exceptional opportunity for an accomplished and dynamic leader to serve as its next General Manager. The ideal candidate will be an innovative, high-energy professional with a strategic mindset and a passion for excellence. This individual will bring vision, integrity, and a deep commitment to delivering an unparalleled member experience while inspiring a culture of teamwork, accountability, and service.

The successful candidate will be a confident and organized leader who excels in a dynamic environment. They will set clear expectations, establish trust, and foster open communication across all levels of the organization. Leading by example, the General Manager will empower staff to perform at the highest level, ensuring operational excellence across every facet of the club.

A proven background in financial management, operations, and technology is essential, along with a genuine dedication to member satisfaction. The General Manager will maintain a visible and approachable presence, actively engaging with members, staff, and the Board of Directors. They will play a pivotal role in guiding the Board toward a more strategic and forward-focused framework while preserving the club’s culture, traditions, and values.

GM Responsibilities

Observe, listen, ask questions, and learn the culture and heritage of Mahopac Golf and Beach Club, embracing its friendly atmosphere, strong sense of community, and warm environment for members, guests, and staff.
Consistently and sincerely engage with Members, maintaining a highly visible presence among Members and staff, and ensuring that all amenities and events are thoughtfully planned and flawlessly executed.
Introduce and implement innovative technologies and creative solutions that enhance service delivery and Member satisfaction.
Address and resolve Member and guest feedback, including service concerns, employee performance, and the maintenance and presentation of the Clubhouse and all amenity areas.

Focus on increasing overall member satisfaction by ensuring greater consistency across all areas of club operations while maintaining current high satisfaction levels.

Provide oversight of capital projects and planning, ensuring they stay on time and on budget, obtain necessary town and regulatory approvals, lead membership buy-in, and act as the primary liaison with the contractors.

Oversee the preparation, management, and control of annual operating and capital budgets, ensuring alignment with financial objectives and operational standards.

Streamline processes to deliver faster, more accurate, and up-to-date financial reporting, supporting timely decision-making and enabling proactive corrective action to achieve established goals and metrics.

Provide guidance to departmental leaders on budget planning, capital expenditures, fiscal controls, and operational best practices.

Regularly report departmental performance metrics and financial results to the Board, ensuring transparency and accountability across the Club.

Negotiate and recommend contracts for Board approval, seeking competitive bids for larger projects.

Collaborate closely with the Board and Committees to develop and implement long-range strategic plans, annual business plans, operating reports, forecasts, and budgets.

Keep the Board and appropriate committee chairs informed of all significant matters and problems.

Provide inspiring and positive leadership, demonstrating honesty, integrity, and professionalism in every interaction with Members, guests, and staff, while consistently leading by example.

Serve as a mentor, fostering the growth and development of managers, supervisors, and staff.

Spend time with staff across all operational areas to understand their strengths, capabilities, and aspirations, fostering the existing culture of mutual respect and collaboration in support of the Club’s mission.

Build and sustain a positive work environment to promote a culture of teamwork, high moral, ethical standards, and operational excellence, positioning the Club as an employer of choice in the community.

Begin building meaningful relationships with members and department heads, engaging with as many members as possible to build trust, schedule interactive opportunities, and follow up on details. Being consistently visible and front-facing, particularly during peak usage times, is essential.

The development and execution of all standards and operating policies will be the foundation of a true service culture. The Club believes that great service is in paying attention to the small details.

Exhibit meticulous attention to detail in all aspects of operational management.

Establish and maintain effective working relationships with all staff.

Become an adept user of Club Essentials technology, as well as website management and other appropriate social media, to facilitate membership communication.

Candidate Qualifications

Ideally, candidates will have 7–10 years of progressive leadership and management experience, preferably in roles such as General Manager, Assistant General Manager, or Executive Director within a lifestyle-focused country club. Exceptional leaders from high-end hospitality organizations outside the private club industry will also be considered. The ideal candidate will possess strong financial acumen with proven success in budgeting, fiscal management, and financial reporting, along with comprehensive knowledge of food and beverage operations, banquets, catering, and club events.

A solid understanding and appreciation for the game of golf, as well as working knowledge of golf course maintenance sufficient to provide effective oversight of the Greens Superintendent, are essential. Candidates must also demonstrate exceptional interpersonal and communication skills, both written and verbal, and exhibit professionalism in every interaction. Proficiency in Microsoft Office Suite and club management systems, including point-of-sale is required. A valid driver’s license and strong credit history are also prerequisites for consideration.

Rising stars within the private club industry who have been well‑mentored and are prepared to take the next step in their leadership careers are strongly encouraged to apply.

Education and Certifications

A bachelor’s degree is preferred with a focus on Hospitality Management.

In lieu of the degree, substantial private club or hospitality experience will be considered.

Industry certifications such as CCM, PGA are encouraged but not required.

Employment Eligibility Verification

In compliance with federal law, all hired employees must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

Competitive Compensation

Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership. Salary Range : $170,000 - $200,000 (Base) based on experience level.

How to apply

You must apply for this position as soon as possible, but no later than November 26, 2025. Candidate selections will occur early December. Prepare a thoughtful cover letter addressed to Mahopac Golf and Beach Club / Mr. Paul LaSpina, Search Chairman. Clearly articulate your alignment with this role, why you want to be considered for this position at this stage of your career, and why Mahopac Golf and Beach Club and surrounding area will benefit you, your family, your career, and the Club if selected.

Important : Save your resume in either word or PDF format in the following manner :

last name, first name- Resume & last name, first name- Cover letter- MGBC

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General Manager • Mahopac, NY, United States