Training & Development Specialist

Reports to: Director of Training and Development

WHY PARIS BAGUETTE?

With a projected 1,000 cafes in the United States by 2030,
Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the
world. Our vision is to reestablish the neighborhood bakery café as the heart
of the community around the world. Paris
Baguette’s mission is to bring expertly crafted baked and brewed goods through
a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who leads with heart, thrives in a
community-driven environment, and is ready to support franchise owners in
building thriving café businesses, we invite you to join our growing team.

Our values shape every interaction:

• Have Heart: Take pride in
  every product and teammate
• Spread Joy: Make each
  guest’s moment feel magical through our delicious baked goods
• Nourish Community:
  Help create the place guests—and staff—love to return to
• Rise to the Occasion:
  Lead the team to exceed every expectation

WHAT WE ARE HUNGRY FOR

We’re looking for a highly organized, tech-savvy Training &
Development Specialist to support Human Resources and Training & Development
by coordinating onboarding activities, managing learning systems, and
maintaining organized training records and digital resources. This role supports
smooth onboarding and training operations through strong coordination, systems
management, and communication skills.

WHAT YOU WILL DO

• Coordinate onboarding logistics, scheduling, and
  communications for new hires.
• Assign and track required compliance training and new hire
  training plans; monitor completion and follow up as needed.
• Maintain and update Airtable databases for training resources,
  digital product pages, and video libraries.
• Produce and edit training videos using Synthesia and basic
  editing tools, ensuring clarity, pacing, and brand consistency.
• Support Learning Management System (LMS) maintenance,
  including content uploads and updates, assignments, user setup, and reporting
  for tracking and compliance visibility.
• Maintain and update existing handbooks, guides, and process
  documentation to keep information current and consistent.
• Support the distribution and tracking of surveys,
  performance data, and development plan progress to provide insight into onboarding
  and training effectiveness.
• Other duties may be assigned.

WHAT YOU NEED TO HAVE

• Bachelor’s degree or equivalent experience preferred.
• At least 2–3 years of experience working in HR, training
  operations, or working with learning systems (LMS, digital platforms, tracking
  tools).
• Proficiency in Airtable and strong computer literacy across
  digital tools and platforms.
• Familiarity with Synthesia or similar AI video tools
  preferred.
• Experience editing videos (e.g., trimming, adding text, and basic
  transitions).
• Ability to learn new systems quickly and manage multiple
  priorities independently.
• Passion for people! Dynamic and engaged leader who has a
  passion for empowering, inspiring, motivating & coaching operators with
  direct authority.
• Exceptional organizational and communication skills with the
  ability to effectively balance priorities and deliver results in a fast-paced,
  ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback
  and recognition to every member of the organization, to ensure we have an open
  and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with,
  and manage diverse teams by being highly empathetic, intuitive, self-motivated
  and driven.
• Teams Win! Has to be a team player who fosters a
  collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and
  commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays