Grab & Go Attendant

Job Description

Job Description

About the Role :

The Grab & Go Attendant at Santa Clara Resort LLC plays a vital role in delivering a seamless and pleasant quick-service food experience to guests within the hospitality and tourism environment. This position is responsible for efficiently managing the Grab & Go food station, ensuring that all items are well-stocked, fresh, and presented attractively to meet guest expectations. The attendant will maintain high standards of cleanliness and organization, adhering to all health and safety regulations to provide a safe dining environment. By offering friendly and prompt service, the Grab & Go Attendant contributes to the overall guest satisfaction and supports the resort’s reputation for quality and convenience. This role requires attentiveness, reliability, and a proactive approach to anticipating guest needs and resolving any issues swiftly.

Minimum Qualifications :

• High school diploma or equivalent.
• Previous experience in a customer service or food service role preferred but not required.
• Basic knowledge of food safety and hygiene practices.
• Ability to stand for extended periods and perform repetitive tasks.
• Strong communication skills and a friendly, approachable demeanor.

Preferred Qualifications :

Responsibilities :

Skills :

The Grab & Go Attendant utilizes strong interpersonal skills daily to engage with guests in a warm and professional manner, enhancing their quick dining experience. Attention to detail is critical for maintaining food quality, presentation, and cleanliness standards, ensuring compliance with health regulations. Time management and organizational skills are essential to efficiently restock items and manage inventory without disrupting service flow. Basic math and cash handling skills support accurate transaction processing when operating the point-of-sale system. Additionally, teamwork and communication skills enable effective collaboration with kitchen staff and management to address operational needs and guest requests promptly.