HVAC Service Dispatch Coordinator

Christian Brothers Mechanical LLCAustell, GA, US

30+ days ago

Job type

Full-time

Job description

Job Description

Christian Brothers Mechanical LLC

We have been setting the standard for HVAC services in Austell GA since 1999. Our family-owned business takes pride in providing a blend of traditional values and modern expertise. We focus on reliability, integrity, and customer satisfaction, and are dedicated to serving our community with excellence.

We are hiring a serviced coordinator to ensure our technicians are busy throughout the year and the ability to identify problems quickly and find solutions.

Position : HVAC Service Dispatcher - Coordinator

Pay : $18.00 - $22.00 per hour plus spiffs

Work schedule : Monday Through Friday

Work Hours : 8 : 00am - 5 : 00pm

Benefits :

Colonial Life Insurance
Cancer, dental, life, and accidental insurance
40 hours of vacation
6 paid holidays + flex days
401K

What you will be doing :

Answering incoming calls

Outbound calls

Scheduling service calls and dispatching technicians

Maintaining and updating dispatch board

Create work orders

Support service technicians with questions about customers, scheduling, parts etc.

Follow up with customers on service

Customer service

Relevant skills / Experience :

3 years of customer service experience

HVAC or similar industry experience desired

Proficient using Microsoft Office, Word, Excel etc.

Ability to be flexible and adapt to change in a busy work environment

Clear communication skills both verbal and written

Willingness to learn HVAC products

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment

Check us out online : www.christianbrothersmechanical.com

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Dispatch Coordinator • Austell, GA, US