Night Operations Desk Manager - Residence Life

Description

The Department of Residence Life at West Virginia University is currently accepting applications for a Night Operations Desk Manager.

About the Opportunity

Provides a customer service atmosphere at the entrances of a University Residence Hall while controlling access to residents and authorized faculty and staff to provide appropriate building safety and security.

Must have detailed knowledge of emergency procedures such as fire safety evacuation, bomb threats, medical emergencies / resources and by assisting other staff in responding to crisis situations and engaging in preventative activities such as checking and verifying Ids, perimeter safety checks, and roving the buildings.

Provides information and operational support for 2,200-2500 residents, 1-4 Graduate Assistants, and 15-30 Hourly Workers, university officials, university police concerning the utilization of residence hall programs, operational procedures for residence hall space / services. Coordinates night operations and access to an area of residence halls on the Downtown or Evansdale campus. Enforces policies, rules, regulations, and other community standards. Must have daily face to face and telephone contact with residents, Residence Life Staff, Resident Assistants, and Residence Hall Coordinators. Must possess computer skills, speak, read and write English. Assists in resolution of problems on behalf of and providing for the needs of students. Must possess ability to train, and coordinate schedules for undergraduate and graduate student employees. Must have supervisory experience of para-professional staff members.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including :

• 37.5-hour work week
• 13 paid holidays ( staff holiday calendar )
• 15 annual leave (vacation) days per year or more based on years of service ( employee leave )
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information ? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What you'll do :

Pay Grade : 9

Shift : 12a - 8a

Qualifications

Knowledge, Skills & Abilities :

Physical Demands : Daily :

About WVU

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu .

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.

Job Posting

: Oct 7, 2025

Posting Classification : Classified

Exemption Status : Non-Exempt

Benefits Eligible : Yes

Schedule

: Full-time