Talent.com
Network and Systems Technician

Network and Systems Technician

Trinity Basin PreparatoryGrand Prairie, TX, United States
3 days ago
Job type
  • Full-time
Job description

Salary : $18+ commensurate with experience

Job Function :

The Network & Systems Technician provides helpdesk support ensuring users and devices can properly connect to

TBP's network. The Network & Systems Technician assists with maintaining TBP's network and server infrastructure,

including hardware, software, data storage, and third-party programs. The Network & Systems Technician is

responsible for maintaining connectivity for devices and ensures user access.

Duties :

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned.

Duties :

  • Provides first-level service and support for break / fix issues related to the network and servers.
  • Assists with network and server projects as assigned.
  • Assists with improvements to TBP's network infrastructure.
  • Identifies and recommends improvements continuously to the Network & Systems team.
  • Work collaboratively with other technology staff.
  • Escalates necessary issues to the relevant personnel.
  • Provide value-added service to end users.
  • Perform and maintain accurate network / systems inventory records.
  • Implement and maintain compliance with organizational policies and procedures.
  • Perform helpdesk and other technology functions as assigned.
  • Documents processes and procedures to add to the knowledgebase.
  • Coordinates with vendors to complete on-site projects.

Technical :

  • Assists the Network & Systems team with managing the health of all components of network infrastructure.
  • Assist with maintaining network documentation, identifying and resolving bottlenecks as they develop.
  • Manages network configuration, protection, and user access as well as anti-virus, active directory, email

    • services, and backup systems.

    Skills / Qualifications :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

    requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable

    accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Basic knowledge of TCP / IP and IP configuration.
  • Familiarity with Server Operating Systems.
  • Familiarity with Active Directory.
  • Strong customer service skills.
  • Ability to read and interpret documents such as safety rules and procedure manuals.
  • Working knowledge of, or willingness to learn, Office 365, Windows Server and Desktop operating systems,

    • and command line operations.

  • Ability to apply common sense, problem-solving and mediation skills, and a mature attitude to a variety of

    • situations.

  • Ability to communicate with people in a professional manner.
  • While performing the duties of this job, the employee is regularly required to sit; use hands to grasp, handle or feel;

    • and talk or hear. The employee is regularly required to stand, walk, and reach with hands and arms. The employee

    must occasionally lift and / or move up to 25 pounds. After-hours work will be required on occasion.

    Requirements :

    High School Diploma or equivalent

  • One (1) to two (2) years of technical experience preferred
  • One (1) year of help desk experience preferred
  • A+ certification highly valued
  • Must have reliable transportation
    • Create a job alert for this search

    Network Technician • Grand Prairie, TX, United States