Production Specialist III

Production Specialist III

Location : Jacksonville, Florida

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Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description :

This job is responsible for handling complex files and effectively preventing client escalations. Key responsibilities include performing various production and support functions, accurately entering data and assembling documents. Job expectations include monitoring and reviewing documentation against requirements, and leveraging reporting to perform job functions with strong understanding of metrics across multiple workstreams and systems.

Responsibilities :

• Addresses issues in production proactively and handles complex client escalations
• Prioritizes and organizes work to increase effectiveness, efficiency, and productivity
• Performs complex research to remediate issues
• Executes on policies and procedures in connection with firm policies and guidelines regarding document management
• Thinks critically and suggests process improvement recommendations
• Acts as a subject matter expert or first point of contact for other employees
• May perform system testing

Skills :

Job Description :

Primary responsibility is to work a pipeline of assigned collateral that will require interpretation of FEMA Flood zone data the Ideal candidate will be dedicated to getting the job done accurately and efficiently and accept responsibility for fulfilling commitments. Setting high personal work standards and managing daily activities to meet deadlines is paramount to daily job functions. Candidate will demonstrate accuracy and thoroughness in all areas of responsibility and ensure strong collaboration with business partners to ensure that we deliver timely for our customers and clients.

Additional Responsibilities :

Required Qualifications :

Desired Qualifications :

Minimum Education Requirement :

Shift : 1st shift (United States of America) Hours Per Week : 40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.