Hotel Houseperson
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The job : As a hotel houseperson, you will be responsible for setting the stage for an excellent guest experience by ensuring each assigned room is clean and ready for guest arrival. By understanding the guests' unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
The starting rate : $16.96 The day-to-day :
- Ensure that assigned areas are kept clean and neat
- Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc.; mop and clean all marble or tile floors in assigned area
- Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms
- Empty all trash and linen from the guest room attendants' carts as needed
- Maintain inventory levels, deliver supplies to assigned lockers, and stock it
- Follow quick flood response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure
- Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers
The ideal candidate :
Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectivelyExcellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detailEffective listening abilities with strong judgment skillsExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMaintain a professional, neat and well-groomed appearance adhering to company standardsWork varied shifts, to include weekends and holidaysThe perks & benefits :
Wellness incentive programs to help you stay healthy physically and mentallyHealth & income protection benefits (for eligible employees)Access to a variety of company hotel, food and beverage, retail, and entertainment discountsFree meals in our employee dining roomFree parkingVarious programs and networking opportunities to help you get promotedVolunteer opportunities to give back to the communityOther various discounts with company partners such as travel, electronics, online shopping, and many more!