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ASSISTANT CONFERENCE AND BANQUETING MANAGER

ASSISTANT CONFERENCE AND BANQUETING MANAGER

Iconic Luxury HotelsGlen, NH, US
20 hours ago
Job type
  • Permanent
Job description

Overview

ASSISTANT CONFERENCE AND BANQUETING MANAGER

The role is based at Chewton Glen Hotel & Spa, New Milton, Hampshire, BH25 6QS, and supports Conference & Banqueting management by taking responsibility for allocated areas, maximising customer satisfaction, and following events road sheets while anticipating and responding positively to guest requests.

Responsibilities

  • Follow and complete instructions from the Conference & Banqueting Manager or senior staff.
  • Ensure Food & Beverage is served to hotel standards within the required time according to the event road sheet.
  • Manage time and productivity effectively.
  • Prepare mise-en-place (polishing silverware, glasses, chinaware) and show pride in work.
  • Set up conference rooms as instructed by management and the events road sheet.
  • Maintain high standards of personal hygiene and appearance.
  • Attend briefings and departmental meetings.
  • Comply with fire, health and safety regulations and follow procedures when required.
  • Demonstrate flexibility and teamwork; perform additional tasks as instructed by the leadership team.
  • Adhere to hotel policies and procedures, including privacy, confidentiality and data protection.

Qualifications & Experience

  • Previous C&B experience in a 5-star background is desirable.
  • Experience in working high-volume events is essential.
  • Ability to thrive in a fast-paced, ever-changing environment.
  • Charismatic, personable with a can-do attitude.
  • Excellent at building rapport with guests and team members.

    • Key Responsibilities : Conference & Banqueting Manager

  • Set up conference rooms as per events road sheet and manage special guest requests for weddings, corporate functions, and events.
  • Lead a small team of permanent and casual staff to ensure accurate staffing for diarised events.
  • Demonstrate leadership, maturity and professionalism at all times.
  • Take ownership of instructions from senior management.
  • Ensure food & beverage is served to hotel standards within the required times.
  • Prepare appropriate mise-en-place according to requests.
  • Collaborate with the wedding and events team for seamless communication.
  • Maintain conference suites in presentable and optimal condition; report issues as needed.
  • Attend briefings and departmental meetings to ensure smooth event delivery.
  • Support events including weddings and meetings with attention to detail and clear communication.

    • What's in it for you?

  • Excellent salary + Tronc
  • Staff accommodation available if required
  • Free staff meals
  • Friends and Family rate at Iconic Luxury Hotels
  • 25% discount on all Food & Beverage
  • Discount on spa treatment and products
  • …and much more.

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