Engineering Quality Triage Lead - Now Hiring!

Stellantis is seeking a Quality Management Leader to join the Electrical & Hardware Engineering In-Field Quality organization. The successful candidate will lead a team of Quality Engineers focused on the resolution and prevention of in-field electrical quality issues across the Stellantis North America vehicle fleet. The scope may cover 12V Batteries, Wiring Harness & Distribution, and / or Electronic Modules such as Body Controllers, Radio Frequency ECU, etc.  This role is critical in delivering a world-class customer ownership experience by driving rapid improvement in customer warranty issues, driving systemic improvements throughout the Stellantis Engineering organization, and ensuring robust quality processes across current and future vehicle programs.

Key Responsibilities :

• Lead, mentor, and develop a team of Quality Engineers supporting electrical and electronic system components, such as body controllers, batteries, wiring, and more.
• Lead the triage efforts for difficult to identify / solve issues related to 12V Battery performance, through monitoring of a vehicle fleet, reviews of network data to identify issues, and ownership of the issues up through implementation with the engineering teams.
• Drive the rapid resolution of in-field quality issues, including high warranty and customer satisfaction concerns related to electrical hardware and software.
• Manage the end-to-end root cause identification and corrective action process, collaborating with cross-functional teams including Product Engineering, Manufacturing, Supplier Quality, and After-Sales.  This includes engaging directly with ECU suppliers.
• Ensure service actions are prioritized & implemented.
• Lead fault tree analysis, structured problem solving (e.g., 8D, Red X, Shainin), and validation efforts to ensure effectiveness of containment and permanent corrective actions.
• Oversee tracking, reporting, and escalation of field quality metrics, including warranty trends, buybacks, safety investigations, and quality audit performance.
• Develop and enforce quality standards and lessons learned processes to prevent recurrence of systemic issues.
• Partner with program teams to ensure field quality feedback is incorporated into new vehicle development and hardware / software changes.
• Champion the use of data analytics and quality intelligence tools to proactively identify and mitigate emerging electrical system issues.
• Ensure alignment with Stellantis North America and global engineering quality objectives and policies.

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions :

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.