Title-Business Ops Specialist 2
Location-Everett, WA
Duration-2 months
Job Deascription :
The Project Management Specialist will assist with integration between cross-functional groups and assist with movement of students (prospective candidates) along our hiring pipeline by monitoring progress and reaching out proactively to remove barriers.
Position Responsibilities :
- Communicate frequently with Human Resources and Engineering Teams responsible for recruiting processes to ensure information is up to date and accurate.
- Identify common roadblocks and barriers facing candidates or internal stakeholders and raise them to leadership for removal.
- Monitor progress of candidates through the hiring stages and reach out to the candidate or relevant stakeholder where additional assistance is needed to meet SLAs.
- Represent client's values & behaviors and act as a brand ambassador for university students who have applied for internships and entry level positions.
- This position is expected to be 100% onsite.
Required Skills :
2+ years of experience in Business Operations or Project / Program Management3+ years in high volume customer service role3+ years of experience communicating with employees, customers, peers, and multiple levels of leadershipStrong verbal and written communication skillsPreferred Skills :
Experience in customer service leadership or lead rolesExperience with process improvement