Courier Dispatcher

Emory Healthcare Dispatcher, Courier

Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide :

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

Work Location : Atlanta, GA

The Dispatcher, Courier role is responsible for coordinating daily courier operations to ensure the timely, compliant, and efficient transport of specimens, medical supplies, and materials across hospitals, outpatient clinics, and research facilities.

Scheduling and dispatching couriers, monitoring routes in real time, and adjusting for delays to protect patient-care timelines. The position ensures strict adherence to chain-of-custody and regulatory requirements, particularly for temperature-sensitive specimens.

By resolving operational issues, supporting training, and contributing to performance tracking and route optimization, this role plays a critical part in maintaining service quality, supporting patient care, and advancing departmental and organizational objectives.

Coordinate daily courier operations :

Resolve operational issues :

Ensure regulatory compliance :

Support quality and efficiency :

Assist with training and orientation :

Travel : Less than 10% of the time may be required

Work Type : Onsite employee - works in the office

Minimum Required Qualifications :

Knowledge, skills, and abilities (required) :

Preferred Qualifications :

Knowledge, skills, and ability requirements (preferred) :

Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact Emory Healthcare's Human Resources.