HUD / LIHTC Property Manager

Job Description

Job Description

JOB SUMMARY : Utah Non Profit Housing Corporation is Utah's largest non-profit developer, owner, and manager of affordable housing for very low to low income individuals and families. UNPHC is both a 501(c)(3) tax-exempt organization, and a Community Housing Development Organization (CHOO). All employees must be aware of the physical condition of the property, alert to small problems that can be immediately dealt with to avoid long-term problems. The Property Manager is responsible for the day-to-day on-site operation of one or more housing communities owned or represented by UNPHC. The Property Manager may or may not live on-site. The Property Manager is the primary coordinator between residents and Utah Nonprofit Housing Corp. The Property Manager is responsible for the overall management of the site including planning, marketing, leasing, budget assistance, fiscal management, maintenance, record keeping, statutory requirements, and administration. The Property Manager may supervise other on-site staff. Monthly reporting to UNPHC will include all financial expenditures and income, as well as Occupancy (move-ins, move-outs, vacancies); Work Orders (number, nature, and time to complete); delinquent rents, collection status; any pending legal actions; Resident Services (status of activities, participation, etc.); Incident Reports (police or fire calls, other noteworthy incidents involving residents or property), and Wait Lists. All resident, financial, and maintenance records must be maintained on a computer.

QUALIFICATIONS : Education : Associate degree or equivalent experience required.Experience : Experience in the management of rental property. Experience in the management of HUD or LIHTC properties preferred. Experienced in use of office machines : computer, fax, photocopier, phone systems, etc. Experience working with general public, vendors and clients. Non-profit experience helpful. Demonstrated experience with basic bookkeeping and understanding of budgets.Skills and Knowledge : Demonstrated skills working with seniors and special populations. Knowledge of computer software and hardware including ability to troubleshoot. Willingness to expand knowledge and attend classes. Physical ability to conduct inspections, show vacant apartments, accomplish minor repairs. Knowledge of HUD regulations, LIHTC regulations, rental laws and procedures. DUTIES : Assist with the preparation and administration of the communities operating budget, including control of monthly expenses. Ensures property office is open specified hours, and that staff is available. Makes recommendations for modifications of property management policies. Process application for apartments including pre-qualification and selection. Ensure all Fair Housing and Non-Discrimination regulations are followed. Conduct thorough resident orientation; ensure all residents know who to contact in emergency situations 24-hours / day. Maintain a vacancy rate of no more than 5%. Lease renewal and annual re-certifications. Timely collection of rents and all monies on site; daily deposit and record keeping. Notices of lease violations; processing of evictions. Attend appropriate meetings, seminars, and workshops as designated. Responsible for general security and safety of staff and residents. Conduct unit move-in, and move-out inspections, in cooperation with the Maintenance Supervisor. Conduct annual unit and system inspection, in cooperation with the Maintenance Supervisor. Ensure that all financial reporting and record keeping is performed correctly and in a timely manner. Monitor maintenance activities, including all contracted services. Review all work order requests to determine the appropriate resource for correction. Responsible for ensuring average turnover of vacant units is 3-5 days. Responsible for marketing; ensuring a pre-qualified waiting list. Responsible for developing and implementing resident services, activities, and a positive resident­ relations program. Utilize social service agencies as needed. Walk the development daily, inside and out, to ensure neatness and security, early identification of potential problems. Ensure that spills, wall marks, etc., are addressed immediately, to prevent more significant maintenance later. Notifies owner of any property loss or liability related incidents immediately. Notifies owner of any absence from property. Ensures any employees abide by policies, appear neat and well-groomed. Prepares employee evaluation on any assigned staff. Other similar duties and special projects as assigned. OTHER : This is an exempt position and is eligible for all benefits. Supervision of staff may be assigned. A valid Utah driver's license is required, as is the use of a personal vehicle with liability insurance that can be utilized for UNPHC business, and for which mileage is reimbursed. UNPHC is an equal opportunity employer.