Account Executive

Position Purpose / Summary

The Account Executive is committed to providing the highest quality service to the communities we serve and is dedicated to fulfilling our commercial customers needs by using their knowledge of company products or services to connect with consumers and generate sale, conducting cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like invoices or client contracts.

Primary Duties & Responsibilities

• Maintain and grow sales relationships with existing clients.
• Develop, implement, and report on marketing plans and sales strategies to achieve business goals.
• Assess market conditions and competitors activities and develop an awareness of emerging markets and trends.
• Estimate costs of installing and maintaining equipment or service.
• Write and submit accurate orders.
• Provide input into product design where goods or services must be tailored to suit clients needs.
• Consult with clients after sale to resolve problems and to provide ongoing support.
• Assess clients needs, recommend, or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms.
• Sell telecommunications products and services to both individuals and businesses.
• Prepare and administer sales contracts and maintain customer records.
• Identify and solicit potential clients.
• Build market position by locating, developing, defining, negotiating, and closing business relationships.
• Collaborate with other departments to exchange information on customer needs and following through with resolution on service, product, and billing issues, as needed.
• Prepare sales proposals and presentations to drive company sales, maintaining sales logs and records through use of company software.
• Work with the Marketing department to provide direction on marketing materials used to support business customers and identifies target areas for campaigns.
• Keep abreast of the latest developments in the community, representing the Company in the community in a professional manner and informing the Company of any potential economic development areas and identifying how we can best serve.
• Performing all other duties and responsibilities as assigned.

Knowledge, Abilities, & Skills for Success

Qualifications

At a minimum, the Account Executive must have a bachelors degree in business, or equivalent field of study, plus 2+ years of sales and customer service experience and a valid drivers license or a high school diploma, or equivalent, plus 6+ years of sales and customer service experience and a valid drivers license.  Telecommunication experience and / or sales experience with small / medium size business customers is preferred but not required.

Physical Demands

Select one the following for the each of the items listed below :

Standing                  N                         O                         F                          C

Walking                    N                         O                         F                          C

Sitting                    N                         O                         F                          C

Reach Outward                   N                         O                         F                          C

Reach Above Shoulder                   N                         O                         F                          C

Climbing                   N                         O                         F                          C

Crawling                   N                         O                         F                          C

Squatting / Kneeling                   N                         O                         F                          C

Bending                   N                         O                         F                          C

Keyboarding                   N                         O                         F                          C

Driving                   N                         O                         F                          C

Hearing                   N                         O                         F                          C

Distinguish Colors                  N                         O                         F                          C

Communicating                  N                         O                         F                          C

Perceiving                   N                         O                         F                          C

Outdoor Climate                   N                         O                         F                          C

Various Terrain                    N                         O                         F                          C

Cramped Workspace                   N                         O                         F                          C

Lift / Carry :

Up to 10 lbs               N                         O                         F                          C

Up to 20 lbs               N                         O                         F                          C

Up to 50 lbs               N                         O                         F                          C

Up to 75 lbs               N                         O                         F                          C

Up to 100 lbs               N                         O                         F                          C

100+ lbs                N                         O                         F                          C

Push / Pull :

Up to 10 lbs               N                         O                         F                          C

Up to 20 lbs               N                         O                         F                          C

Up to 50 lbs               N                         O                         F                          C

Up to 75 lbs               N                         O                         F                          C

Up to 100 lbs               N                         O                         F                          C

100+ lbs               N                         O                         F                          C

Disclosure

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and / or assign tasks for the employee to perform, as the Company may deem appropriate.

American Broadband Holding Company, dba Fastwyre Broadband, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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