Mainframe Production Assurance Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Mainframe Production Assurance Analyst to join our team in Mckinney, Texas (US-TX), United States (US).

The Mainframe Production Assurance Analyst will be responsible for monitoring, supporting, and ensuring the stability of critical mainframe production systems. This role involves proactive oversight of daily batch cycles, incident resolution, access management coordination, and seamless execution of production processes to meet business SLAs.

Job Responsibilities Include :

• Monitor and validate completion of daily, weekly, and monthly batch cycles across multiple business units.
• Ensure timely execution of production jobs, identifying and resolving errors or delays.
• Perform mainframe transaction and report validations.
• Coordinate with infrastructure teams, Application Run and Build teams, External vendors, and Business Team.
• Validation and Transfer Data from and to external vendors.
• Troubleshoot job failures, escalate issues to Application technical teams, and track to resolution.
• Maintain runbooks, job schedules, and operational documentation to support transitions.
• Participate in change management activities – Deploy, validate changes, support cutover, and monitor post-implementation.
• Provide production assurance reporting (daily status, exceptions, SLAs).
• Support disaster recovery testing and ensure compliance with organizational standards.
• Collaborate with cross-functional teams (application, operations, business) to ensure high system availability and reliability.

Basic Qualifications :

Preferred Skills :

Education :

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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