Director of Operations - Limelight Snowmass

Director Of Operations - Limelight Snowmass

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.

Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028).

The Director of Operations provides elevated leadership and strategic oversight across all core departments, including Front Office, Concierge, Guest Services, Housekeeping, Food & Beverage, Culinary, and Engineering. This role ensures an uncompromising standard of service, seamless guest experiences, and a supportive, high-performing team environment. In partnership with the General Manager, the Director of Operations is entrusted with the stewardship of the property's assets, team, and overall operational excellence. This role reports directly to the General Manager.

The budgeted salary range for this position is $95,000 - $105,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Job Posting Deadline : Applications for this position will be accepted until November 23, 2025.

Essential Job Functions / Key Job Responsibilities :

• Acts as the primary decision-maker in the General Manager's absence unless authority is otherwise restricted
• Develops job descriptions, procedures, and operating standards for all departments under their oversight
• Ensures timely completion of personnel responsibilities, including performance reviews, compensation updates, and standards
• Maintains organizational structure and effective delegation across departments
• Communicates and upholds the Residences' operating philosophy, fostering a fair, secure, and positive work environment
• Demonstrates ethical leadership with emotional intelligence and professional maturity
• Prepares reports and forecasts in coordination with accounting as needed
• Organizes seasonal activities and experiences for owners and guests
• Takes a proactive leadership role in engaging with owners and guests, addressing concerns and feedback
• Leads by example in professionalism, grooming standards, and ethical conduct
• Ensures familiarity with safety protocols and participates in emergency procedures
• Supports and complies with all policies and procedures of Aspen One
• Other duties as assigned

Education & Experience Requirements :

Knowledge, Skills & Abilities :

Work Environment & Physical Demands :

Benefits :

Aspen One is an equal opportunity employer (Minority / Female / Disabled / Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.