Manager, Revenue Cycle Vendor Management

Vendor Management Manager

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

The Vendor Management Manager provides management of standardized vendor processes to support Huron Managed Services clients and teams. This role is responsible for oversight of vendor reporting, performance, assistance with implementation of vendor onboarding, analysis of vendor cost and supporting Request for Proposal (RFP) processes. The Vendor Management Manager leads implementation and sustainability of standard vendor management processes across Huron's Managed Services clients. Operational leaders will rely on this individual to manage analysts dedicated to supporting the performance of the vendors providing services and solutions within the scope of Huron Managed Services' revenue cycle functions across all clients. This role will require close coordination with stakeholders from Huron Managed Services leaders and clients.

Key Responsibilities :

• Oversee and manage a team whose responsibilities include :
• Facilitates ad hoc and recurring calls with revenue cycle services and / or solutions vendors. Coordinates with Huron Managed Services leaders and / or client contacts for maintenance or optimization of vendor operating guidelines and workflows.
• Assists with management of vendor relationships on behalf of Huron Managed Services clients in coordination with key vendor contacts.
• Coordinates with Huron Managed Services clients to on board new clients and assists with file testing and technical workflows.
• Develops, optimizes and distributes performance reports for vendors not managed by a third-party vendor management firm.
• Reports on risks, barriers, accomplishments and progress to vendor management leadership and other departments on both a recurring and ad hoc basis.
• Represent Huron Managed Services in designated leadership forums.
• Establishes and develops long-term relationships with vendor partners to ensure continued business success and growth. Establishes and demonstrates trusting and proactive communication with clients and vendor partners by being dependable, competent, and providing timely responses.
• Establishes, develops and maintains effective working relationships with clients at all levels of the organization. Coordinates with vendor partners and internal stakeholders to identify, address and resolve problems. Acts as the subject matter expert (SME) on operational and vendor processes. Coordinates and participates in training vendor partners on new processes, policies and practices. Coordinates and documents workflow processes while working alongside Huron Managed Services leaders and training team to provide content where appropriate.
• Assists in facilitating RFP and contractual processes, including coordinating meetings, contract renewal and vendor onboarding. Oversees completion of reports and analysis of performance metrics, trending and issues log information as well as driving continuous improvement in vendor relationships.
• Manages the end-to-end relationship with vendors, including input into contract negotiation and handling post-contractual issues (i.e., inventory tracking, claims resolution, etc.). Identifies operational inefficiencies to identify workflow enhancements for a better patient, client and vendor experiences. Offers advice and observations to vendor leadership.

Core Qualifications :