Patient Service Representative PRN
Looking to elevate your career? Join us!
Work Location : 935 Camellia Blvd, Suite 100, Lafayette, LA 70508
Work Hours : PRN / As Needed : Availability to help cover PTO during the week for various shifts (7a-4 : 30pm) and some Saturdays a month from 8-12
Anticipated Weekly Hours : Average of 16-24 hours per week
Occasional Coverage : 107 Centre Sarcelle Blvd, Suite 701, Youngsville, LA 70592
Department Highlights
- Patient-Focused Team
- Cohesive and Friendly Environment
- Supportive and Encouraging Atmosphere
Here Is What You Will Need :
High School diploma;Two years of healthcare registration or customer service experience preferred;Basic knowledge of cash handling;Basic knowledge of medical terminology, preferred;Ability to read, write, and comprehend simple instructions and short correspondence;Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;Ability to perform basic mathematic calculations : Ability to sit and / or stand for long periods of time;Experience using Microsoft Office Suite : knowledge of RIS software preferredA Day In The Life Of A Patient Service Representative :
Provide services and support for the following areas :Understands, promotes and demonstrates the Solis WayGreet patients in a professional and friendly manner;Completely and accurately register patients including : input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;Explain forms to patients and assist with form completion, via paper or tablet, as necessary;Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;Schedule and reschedule patients as necessary;Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;Participate in front office training to stay abreast of front office policy and proceduresWhy Solis Mammography?
A Great Place to Work for the fourth year in a row!