IoT Solutions Architecture Manager

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is a founder-led, profitable and growing organization with 1200+ colleagues in 75+ countries and mostly remote roles. Teams meet two to four times yearly in person to align on strategy and execution.

We are hiring an IoT Solutions Architecture Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services, helping customers with solution architecture, design and delivery.

Location : This is a remote role, running a team in one of three Geos (Americas, EMEA or APAC). You will need to be located in one of those three Geos to manage that specific team that spans a few timezones.

Our Internet of Things mission is to enable companies to deploy fleets of secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers build mission-critical control systems, gateways and appliances that meet stringent quality and security requirements. We aspire to bring this level of security to the wider consumer electronics and device market.

Our Field Engineers are thought leaders helping customers solve hard problems. They are accomplished technologists who take a hands-on approach to embedded Linux strategy and delivery. They are motivated to help customers achieve ambitious technical and business goals, and to demonstrate how Canonical's approach to open source and connected devices supports best-in-class thinking in edge compute. They also help colleagues deepen their technology understanding, time management, and awareness of customer business thinking for continuous improvement and personal development.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience with low-level Linux boot, BIOS, firmware and embedded software development methodologies. They enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. They are competitive, business-focused technologists at heart, and are also team drivers who take pride in team and company wins.

The role entails

• Lead and develop a team of Field engineers, ranging from graduate to senior, in Presales and Professional Services
• Solve customer problems by promoting Canonical technologies and acting as a trusted advisor
• Work remotely in a single major time zone
• Coach, mentor, and provide career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise effective engineering and organizational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders

What we are looking for in you

Other desirable traits include RTOS experience, additional programming and human languages, and prior experience working in a remote-first, diverse, distributed company.

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits that reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, a key open source project and platform for AI, IoT and the cloud, we are changing the software landscape. We recruit on a global basis and maintain high standards for new hires. Most colleagues have worked from home since Canonical's inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, and continuously learn.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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