Application Support Specialist

Driver Licensing Support Specialist

Location : Frankfort Employment Type : Full-Time Schedule : MondayFriday, 8 : 00 AM 4 : 30 PM Pay Rate : $16.70 / hour

About the Role

We are seeking motivated and detail-oriented individuals to join our team as Driver Licensing Support Specialists. In this role, you will assist customers with inquiries related to driver licensing, review documentation, and provide guidance on licensing policies and procedures. You'll be part of a statewide initiative to modernize the license issuance process and ensure compliance with federal and state regulations.

Key Responsibilities

• Respond to inbound calls and provide accurate, courteous assistance regarding driver licensing services
• Review and analyze secure documents and driving records
• Guide applicants through licensing processes including REAL ID, Commercial Driver License (CDL), and other specific applications
• Document interactions and maintain accurate records
• Participate in virtual meetings and training sessions
• Compile reports and support project-related activities
• Assist with onboarding and training of new team members

Required Skills & Qualifications

Preferred Qualifications

Additional Information

Join a team that's making a meaningful impact on public service and safety. Apply today to be part of a dynamic initiative that values integrity, service, and innovation!

Job Type & Location

This is a Contract to Hire position based out of Frankfort, KY.

Pay and Benefits

The pay range for this position is $16.70 - $16.70 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Frankfort, KY.

Application Deadline

This position is anticipated to close on Nov 17, 2025.