Orthodontic Treatment Coordinator
Oxnard & Camarillo, CA – Pediatric Dental & Orthodontic Practice
Sugarbug Dental & Orthodontics has proudly served Ventura County for over 16 years as a trusted leader in pediatric dentistry and orthodontics. With a commitment to innovation, compassionate care, and community impact, we are expanding our team and seeking an Orthodontic Treatment Coordinator
This role combines customer service, sales, technology, and finance with a compassionate approach to patient care. The Treatment Coordinator is responsible for guiding families through their orthodontic journey—from treatment presentation and financial planning to scheduling and ongoing support.
Key Responsibilities
- Welcome patients and families, creating a positive and supportive experience
- Present orthodontic treatment plans clearly and confidently
- Review insurance eligibility, financial options, and payment plans with patients
- Coordinate treatment scheduling and patient flow using digital systems
- Build trust with families by providing caring, compassionate guidance
- Support billing, claims, and pre-authorization processes
- Maintain accurate patient records and financial agreements
- Collaborate with clinical and administrative teams to optimize patient care
What We're Looking For
2+ years of experience in dental, healthcare, sales, or customer service (orthodontics preferred)Bachelor's degree preferred (Business, Finance, Healthcare, or related field)Strong communication and interpersonal skills with a patient-focused mindsetTech-savvy and comfortable with digital scheduling, billing, and CRM systemsOrganized, detail-oriented, and able to manage multiple prioritiesBilingual (English / Spanish) preferred but not requiredWhy Join Sugarbug?
Established Reputation : 16+ years serving Ventura County familiesInnovation & Technology : A forward-thinking practice with digital systems and modern toolsCareer Growth : Opportunities for advancement within a growing, multi-specialty practicePositive Culture : A fun, compassionate team environment that values collaborationCompetitive Compensation : $31,000 – $54,000 annually (based on experience and education)Join us and help redefine what it means to deliver exceptional, innovative orthodontic care
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