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Store Manager

Store Manager

West AllisMilwaukee, WI, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Position Title : Automotive Repair Store Manager

Employment Type : Full-Time

Job Summary :

We are seeking a driven and experienced Automotive Repair Store Manager to lead one of our high-volume service centers. This role is ideal for someone with strong leadership skills, a customer-first mindset, and a deep understanding of automotive repair operations. The Store Manager is responsible for overseeing day-to-day operations, managing staff, ensuring customer satisfaction, and driving sales and profitability.

Key Responsibilities :

  • Lead and manage all aspects of daily shop operations including workflow, scheduling, and customer service.
  • Hire, train, and develop service advisors and technicians to build a strong, performance-driven team.
  • Monitor shop productivity, quality control, and timely completion of repair work.
  • Maintain high levels of customer satisfaction through clear communication, accurate estimates, and timely updates.
  • Manage inventory, parts ordering, and vendor relationships.
  • Ensure compliance with company policies, safety procedures, and labor regulations.
  • Drive sales growth and profitability through effective service offerings, upsells, and customer retention strategies.

Requirements :

  • 3+ years of experience managing an automotive repair facility or related retail / service business.
  • Proven leadership skills with a track record of team development and operational success.
  • Strong automotive knowledge and the ability to explain technical issues in simple terms.
  • Solid understanding of sales processes and P&L management.
  • Familiarity with shop management systems and POS software.
  • Valid driver’s license and clean driving record.

    • Preferred Qualifications :

  • ASE Certification or technical background a plus.
  • Experience working with brands such as Firestone, Goodyear, Midas, or similar multi-bay shops.

    • Benefits :

  • Competitive base salary with performance-based bonuses.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Employee discount programs.
  • Ongoing training and career advancement opportunities.
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    Store Manager • Milwaukee, WI, US