Leader

Shift Leader

Caribu Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important - TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Position Overview : The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager. The Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift.

Core Responsibilities

Demonstrates mastery of the DOING of Team Member with ease, enthusiasm and excellence

Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen

Thinks strategically about maximizing product sales and waste management

Demonstrates ""total store vision"" to take ownership of the look and feel of the store

Knowledgeable about the deployment for the day, and the roles and responsibilities associated

Consistently leverages effective communication on the floor during the shift

Sees the needs of the team and guest and addresses situations before they become problematic

Understands the multiple priorities of the shift and effectively communicates and delegates objectives and tasks

Takes ownership not only for the current shift, but also the shift that follows

Responsible for ensuring that the team is executing SOP and quality standards correctly and consistently

Actively - and in the moment - coaches and gives feedback to Team Members to ensure they are bringing their best DOING and BEING to their role

Trains team on role responsibilities, product knowledge and promotional items

Performs administrative tasks with integrity and to completion, including, but not limited to bank deposits, inventory, store product orders and others as assigned

Actively develops Team Members and is in conversations about career and professional growth

Brings the Core Values to life in all that you do : Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love

Takes ownership for their impact on other people and actively manages how they show up

Demonstrates confidence and owns the decision-making responsibility of being the Manager on Duty

Is resilient under pressure and brings a being of calm in critical moments

Brings joyfulness to leading the team, serving guests and...