Healthcare Administrative Associate, Family Medicine - Float Pool, New River Valley

Healthcare Administrative Associate, Family Medicine - Float Pool, New River Valley

This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

How You'll Help Transform Healthcare

As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and / or department.

The healthcare administrative associate job duties include, but may not be limited to the following :

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system / switchboard.
• Schedules, registers, and checks patients in / out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry.
• Processes billing documents and researches and resolves issues.
• Collect co-payments, deductibles, and other self-pay amounts at time of service.
• Maintains cash box and receipt books.

What We Require

Education : High school diploma or GED.

Experience : None

Licensure, certification, and / or registration : None

Life Support : None

Other Minimum Qualifications : Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry / keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel). Ability to multi-task.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion :