Behavioral Health Care Manager

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.

Job Summary

The Behavioral Health Care Manager (ACSW) supports CalAMS ECM program for patients with behavioral health needs by providing care coordination, brief therapeutic interventions, and linkage to community resources. This role helps integrate behavioral health into the primary

care setting and promotes whole-person care through proactive outreach, engagement, and teamwork. It is responsible for being a liaison between the Patient, Primary Care Providers, and Behavioral Health Clinicians.

Supervisory Responsibilities : None

Essential Duties / Responsibilities

• Manage a caseload of ECM members with behavioral health conditions, including those with Serious Mental Illness (SMI) and / or substance use disorder (SUD), using brief, structured interventions within ACSW scope under supervision.
• Assist with crisis screenings and facilitate warm hand-offs to local crisis or emergency resources as appropriate.
• Provide brief, structured behavioral health interventions (e.g., motivational interviewing, behavioral activation, coping skills training) within ACSW scope under supervision.
• Provide educational support and outreach to members regarding behavioral health conditions and treatment options.
• Assist members in following through care plans and wellness goals through phone and in person engagement.
• Complete Health Assessments and integrate findings into a Shared Care Plan.
• Coordinate with internal and external health partners, including PCP offices, specialists, and ancillary services, to address behavioral health and medical access needs
• Communicate care plans with members, caregivers, and care teams to promote shared understanding and accountability.
• Participate in multidisciplinary team meetings and case reviews to discuss member progress and care updates.
• Build and maintain collaborative relationships with members, providers, and care team members using evidence-based communication strategies (e.g., Motivational Interviewing).
• Promote engagement and self-management by empowering members to participate in their care.
• Model the highest ethical behavior in relationships with co-workers, supervisors, Members, Providers, and colleagues in the community
• Provide formal and informal training and support for team members on behavioral health conditions, including treatments and evidence-base for treatment
• In conjunction with the LCSW and / or ECM Operations Manager, the Behavioral Health Care Manager is responsible for providing consultation for the non-licensed members of the team when discussing tasks of a clinical nature
• Ensure documentation is accurate and in compliance with regulatory requirements and accreditation standards
• Other duties as assigned

Financial :

Service :

Safety :

Privacy / Compliance :

Required Skills / Abilities

Education and Experience

Working Conditions / Physical Requirements