Field Service Engineer

Cinter CareerAustin, TX, US

23 days ago

Job type

Full-time

Quick Apply

Job description

▶︎ Job Details :

Job Title : Field Service Engineer
Client : Japanese Manufacturing Industry
Working Location : Austin, TX
Working style : On-site
Employment Type : Full-time / Non-exempt
Salary : $65-80K ▶︎ Position Overview : The Field Service Engineer is responsible for the installation, maintenance, troubleshooting, and process optimization of Fuji Surface Mount Technology (SMT) automation equipment.

This role requires a highly motivated individual with strong technical aptitude who can deliver exceptional service to customers while representing company with professionalism and expertise. ▶︎ What will you do :

Equipment Installation & Commissioning : Perform on-site installation, configuration, and startup of Fuji SMT automationsystems across North America.

Execute system retrofits, upgrades, and custom equipment modifications.

Technical Support & Troubleshooting :

Diagnose and resolve complex mechanical, electrical, software, and process- related issues.

Provide advanced technical support both onsite and remotely, ensuring minimal customer downtime.

Collaborate with Fuji’s technical teams to escalate and resolve advanced engineering issues.

Customer Training & Support :

Deliver structured operator and maintenance training for customer personnel.

Advise customers on best practices for process optimization, preventive maintenance, and system efficiency.

Documentation & Reporting :

Collect and analyze technical data for troubleshooting, reliability tracking, and process improvement.

Prepare clear, detailed service reports, documentation, and feedback to customers and Fuji management.

Collaboration & Communication :

Serve as a technical liaison between customers and Fuji engineering departments.o Communicate effectively with both technical and non-technical stakeholders. ▶︎ Required Qualifications & Skills : Education & Experience Bachelor of Science in Engineering (Mechanical, Electrical, or related field) preferred.

Experience with Fuji SMT equipment strongly preferred; other SMT / automation equipment experience considered.

Strong background in mechanical and electrical diagnostics, repair, and preventive maintenance.

Technical Skills Proficiency with interpreting electrical schematics, mechanical drawings, and mechatronic system diagrams.

Solid understanding of Windows-based operating systems, software installation, and system configuration.

Familiarity with networking concepts and modern computing applications.

Soft Skills Strong problem-solving abilities with a customer-first mindset.

Ability to work independently with minimal supervision while thriving in a team environment.

Excellent communication and interpersonal skills.

Flexibility to travel ex Powered by JazzHR

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Field Service Engineer • Austin, TX, US

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