Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

One of the biggest reasons I became a State Farm agent was the opportunity to take ownership of my workbeing able to shape my schedule, my team, my income, and the way we run our business. What I enjoy most now is seeing that vision come to life through the development of my team and the impact we make helping our customers. A highlight of our journey has been consistently qualifying for Chairmans Circle, a reflection of our shared dedication and drive.

Our culture is best described as rewarding, with a strong balance of support and healthy competition. We invest in clear processes, ongoing training, and a shared understanding of what it takes to win the day. Outside of work, we love gathering on Friday afternoons to unwind together and celebrate our efforts.

Giving back is a core value here we stay active in our community through events, sponsorships, and volunteer opportunities. Were also a very family-oriented team, encouraging flexibility so parents never have to miss important moments with their kids.

We believe in celebrating success in meaningful ways from pay and recognition to time off and growth opportunities within the agency. If youre competitive, hardworking, and goal oriented, youll find a place here where your efforts are valued, your wins are celebrated, and your growth truly matters.

ROLE DESCRIPTION :

Mike Sprague - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.