Client Services Associate

Job Description

Job Description

Description :

KP LLC is more than just a company. We have stood the test of time for over 90 years by combining our traditional services with the latest online technology. We continue to build on this foundation, growing our team with the same core values that made us who we are.

KP is looking for a Client Services Associate at our Sacramento location. If you’re seeking a meaningful role where you can make a real difference, we welcome you to jump aboard and join our dynamic team! The Client Service Associate is responsible for the overall support to the Client Services Department.

Essential Duties and Responsibilities :

Client Services Support :

• Provide assistance to Client Services Department, including various clerical functions, office duties, data entry or any other support activities as assigned.
• Assist in facilitating all phases of service requirements for the client’s product, including but not limited to : reviewing client specifications, creating work orders, preparing internal documents, creating customer samples and projecting milestones.
• Verbal and written communication with customers to answer questions and retrieve data for such things as order information, tracking numbers, log-in & password retrieval, shipping costs etc.
• Filing, scanning, and collecting mail return data from time to time

This position may also perform any and / or all of the following duties :

Requirements :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and possess the following knowledge, skills and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience and Training (Knowledge) :

Skills and abilities :