Join a rapidly growing tech company that's revolutionizing how government agencies and mission-critical organizations manage their infrastructure and equipment. As an Account Manager , you'll play a key role in supporting customers who rely on advanced software to protect and power their communities.
Benefits & Extras :
- Work for a cutting-edge SaaS company serving national public safety and infrastructure teams
- Flexible hybrid work options (Birmingham, AL preferred)
- Mission-driven work supporting essential services across 14 countries and 40 U.S. states
- Minimal travel with occasional in-person events or client visits
- Collaborative, forward-thinking team culture in a fast-growth environment
Compensation : $50,000 - $70,000 DOE + bonus potential
What You'll Be Doing :
Manage client relationships from onboarding through renewal to ensure long-term satisfactionPromote product adoption and usage to support client successIdentify and act on upsell and cross-sell opportunitiesCollaborate with technical teams to address customer needs and customize solutionsTrack all client activity in internal CRM and service systemsPartner with sales leadership to support client retention and growthRepresent the company in virtual or occasional onsite client meetingsWhat You'll Need to Be Considered :
Experience with SaaS or enterprise software platformsFamiliarity with public safety, utilities, or government agency clientsProven success in a commission-based or quota-carrying roleA stable internet connection and professional remote work setup if working offsiteApply Now!
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