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Account Manager

Account Manager

ITAC SolutionsBirmingham, AL, United States
3 days ago
Job type
  • Full-time
Job description

Join a rapidly growing tech company that's revolutionizing how government agencies and mission-critical organizations manage their infrastructure and equipment. As an Account Manager , you'll play a key role in supporting customers who rely on advanced software to protect and power their communities.

Benefits & Extras :

  • Work for a cutting-edge SaaS company serving national public safety and infrastructure teams
  • Flexible hybrid work options (Birmingham, AL preferred)
  • Mission-driven work supporting essential services across 14 countries and 40 U.S. states
  • Minimal travel with occasional in-person events or client visits
  • Collaborative, forward-thinking team culture in a fast-growth environment

Compensation : $50,000 - $70,000 DOE + bonus potential

What You'll Be Doing :

  • Manage client relationships from onboarding through renewal to ensure long-term satisfaction
  • Promote product adoption and usage to support client success
  • Identify and act on upsell and cross-sell opportunities
  • Collaborate with technical teams to address customer needs and customize solutions
  • Track all client activity in internal CRM and service systems
  • Partner with sales leadership to support client retention and growth
  • Represent the company in virtual or occasional onsite client meetings
  • What You'll Need to Be Considered :

  • Experience with SaaS or enterprise software platforms
  • Familiarity with public safety, utilities, or government agency clients
  • Proven success in a commission-based or quota-carrying role
  • A stable internet connection and professional remote work setup if working offsite
  • Apply Now!

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    ITAC Solutions

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    Account Manager • Birmingham, AL, United States

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