Security Officer
Shaner Hotels has an amazing opportunity for you at our beautiful Le Meridien, located in suburban Atlanta (Dunwoody, GA), a Marriott branded hotel, part of the Perimeter Center. Located just steps away from the Perimeter Mall, this boutique hotel offers on-site dining at the Portico Global Cuisine. We offer a state of the art fitness center, poolside cabanas and and over 10,000 sq. feet of meeting spaces. Start your hospitality career with the award-winning Shaner Hotels!
Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brandsincluding hotel development, design and construction, e-commerce, and revenue management.
Job Responsibilities
- Be available to work a flexible schedule, including weekends, holiday, as required to meet the needs of the Company's business operations.
- Maintains complete awareness of hotel facilities and services.
- Handles deliveries received during non-business hours, following hotel procedures.
- Monitor surveillance cameras as assigned.
- Investigate duress alarms and comply with respective procedures.
- Patrol the property with specified equipment, checking all designated points and document all actions.
- Ensure all guest room doors are secured; assist guests with room access according to privacy policies.
- Respond to the scene of guest/employee accident promptly; comply with departmental procedures.
- Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests.
- Report to scenes of vehicles accidents/thefts and document specified information.
- Comply with guest requests for storing and safekeeping of their valuables and follow procedures.
- Maintain confidentiality of all Security and hotel reports/documents.
- Provide interdepartmental assistance upon request to ensure optimum service to guests.
- Provide security service for banquet functions/meeting rooms as assigned.
Qualifications
- High school graduate or equivalent; college degree or vocational training a plus.
- Minimum 1-year prior experience in a similar position of dealing with the general public.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Bilingual English/Spanish a plus.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
- Ability to endure abundant physical movements in carrying out job duties.
- Ability to ensure security all persons and property.
- Ability to remain calm and courteous with demanding/difficult employees and/or situations.
- Ability to perform job functions to standards under pressure of tense/confrontational situations.
- Ability to ensure security and confidentiality of guest and employee information.
- Ability to enforce hotel's standards, policies and procedures with hotel staff.
Evening / Overnight Hours are essential to this position.