Employment Coach

Job Title : Employment Coach

Department : Financial Opportunity Center

FLSA Status : Full Time

Job Status : Exempt

Reports To : Director of Financial Stability Programs

Supervises : None

Position Description : The Employment Coach assists Financial Opportunity Center (FOC) clients to obtain basic job skills and to secure steady employment. This position provides clients critical support in job preparedness and helps make clients more marketable to prospective employers through one-to-one job coaching and professional development. The primary goal of the Employment Coach is to help clients attain an employment status and earn income toward achieving their personal career and financial goals.

Essential Functions :

• Conduct client intake for employment related services
• Assist participants with writing resumes, identifying appropriate job fairs, job interview preparation and assistance submitting applications
• Maintain current listings of job opening opportunities
• Assess and assist participants in identifying appropriate short- and long-term employment objectives; map out strategies for reaching career advancement objectives
• Motivate participants toward career development and growth
• Conducts career development classes consisting of job search preparation including resume and cover letter writing, completing employment applications, interviewing, and other soft skills necessary for successful employment
• Fulfill reporting requirements as designated by department and funders
• Provide retention services (post placement) to participants and through a responsive schedule of follow-up services and meet retention benchmarks
• Maintain Salesforce updated with active employers and tracking active program participants.
• Participate actively in staff meetings, monthly case conferences and all agency staff meetings and trainings
• Coordinate work supports for clients based on funding

Additional Responsibilities :

Knowledge, Skills, and Abilities :

Education & Experience :

Bachelor's Degree in Human Services and / or meets experience criteria; a minimum of (3) years' work experience in a non-profit setting focused on workforce development.

Work / Physical Requirements : This position requires the employee to work constructively and cooperatively in a team environment. Employee(s) in this position will work primarily in an office setting where they will interact with clients to help resolve issues; while also occasionally having to stand and walk to complete job duties. Must be able to lift and carry up to (25) pounds unassisted. Employee in this position may be required to work weekends in support of program services and special events.