Job Title
Reporting directly to the Senior Sales Support Specialist, the primary duties include :
- Manage client's bids (RFQ, RFP) accordingly to the T&Cs of the bid.
- Coordinate discussions between internal contributors, assign deadlines to individual stakeholders, and prepare responses in a timely manner.
- Distill customer needs into action-oriented deliverables using the Project Intake Form (PIF) by Business Development.
- Coordinate with the Subject Matter Experts (SME), as needed, to develop and draft a custom Scope of Work ("SOW").
- Manage the computation of labor resources and costing following price indicators.
- Coordinate with Executive Leadership for special price approvals on behalf of Business Development.
- Meet deadlines by being capable of prioritizing responsibilities and balancing workload.
- Work with the commercial leads to prioritize proposals during times of high volume.
- Evaluate technical requirements and distill customer needs into creative solutions and action-oriented deliverables.
- When needed, interface directly with customers to answer questions relating to the proposals / RFP and / or refine the scope of work.
- Attend project hand-off meetings with the Sales Support team to provide the necessary project information for the execution team.
- Monitor and maintain the Proposal ID Tracker and CRM tool for an up-to-date status of each request.
- Analyze feedback received from clients and the sales organization to improve future proposals and your approach.
- Be proactive at proposing solutions and improvements for business processes and procedures.
- Be hands-on with your approach to knowledge development to become a key contributor in meetings with contributors and develop new proposal writing skills.
- Coordinate with Sr. Manager of Sales Operations to maintain the CEA Library up to date.
Qualifications / Requirements :
Bachelor's degree in Engineering, Renewable Energy, or relevant technical field or equivalent combination of education and experience (4+ years experience).Minimum of 2+ years of technical background in a customer-facing role in a technical field.Minimum of 2+ years in a customer-facing role; in the Renewable Energy industry is preferred.Direct renewable energy industry (and especially solar or storage) work experience is a plus.Experience writing proposals and developing scopes of work.Proactive behavior, "Can do" / "Get it done" attitude.Excellent verbal and technical writing skills in English.Ability to work in a fast-paced start-up environment.Must be self-motivated with an ability to balance multiple projects under tight deadlines.Possess good problem-solving, organizational skills, and exceptional attention to detail.Skilled in multitasking and concurrently managing multiple projects.Knowledge of CRM software, specifically Hubspot and / or Deltek is a plus.Strong interpersonal skills and experience in working with interdisciplinary teams of colleagues and external parties.