A company is looking for a Customer Service Specialist III.
Key Responsibilities
Manage customer inquiries via phone and other communication channels
Resolve customer concerns promptly to ensure satisfaction
Maintain high standards of professionalism and phone etiquette in all interactions
Required Qualifications
Strong expertise in customer support and customer service
Proficiency in understanding customer needs and enhancing customer experience
Ability to work independently and manage time efficiently in a remote environment
Previous experience in telehealth, healthcare, or related customer-facing roles is a plus
High school diploma or equivalent; a degree in a related field is advantageous
Customer Service Specialist • Saginaw, Michigan, United States
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